Privacy Policy

This privacy policy explains how Promo Printworks handles personal data through the walkcandysupply.click website. It follows the data lifecycle from collection and use to disclosure, retention, and deletion, and applies to inquiries, file submissions, and website use.

Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

Depending on how you contact us, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We may also process technical data such as server request metadata and browser or device information when you use the website.

We collect only the information needed to handle inquiries and complete requested services.
02

How We Collect Data

We receive personal data when you submit a contact form, send an email, share files for review, or communicate by phone. Technical data is generated automatically when the site is accessed, including information needed for security, delivery, and basic operation.

Information comes from your direct submissions and from normal website operation.
03

Cookies We Use

The website uses essential cookies needed for basic operation and preference cookies used to remember privacy choices. We do not confirm the use of analytics or advertising cookies on this site.

Only limited cookie categories are used on this website.
04

Cookie Controls

We use cookies for essential site operation and to remember privacy preferences. You can usually control cookies through your browser settings, including blocking or deleting them. If cookies are disabled, some site functions may not work as intended.

Browser settings can limit non-essential cookie storage, subject to site functionality.
01

Why We Use Data

We use personal data to respond to contact requests, review personalization details, manage file and proof checks, communicate about quantities and deadlines, support website security, and deliver requested services. We also use limited technical data to keep the site functioning, maintain records, and handle administrative or legal obligations connected to our business.

Processing is limited to the purposes described below.
02

Operational Sharing

We may share personal data with service providers that help us operate the website, process communications, support technical delivery, or manage security functions. Any such recipient is expected to use the data only for the agreed operational purpose and to handle it under appropriate confidentiality and security safeguards.

Operational recipients are limited to those needed to run the service.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other competent bodies when required by law, regulation, or a lawful request. We may also share information when needed to protect our rights, respond to a dispute, or support compliance and security obligations.

Disclosure may occur when a valid legal obligation applies.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of incomplete or inaccurate information, deletion where retention is no longer required, and review of how your data is handled. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the request and applicable law.
Requests

How to Make a Request

To exercise a privacy right, submit a request through one of the contact channels listed in this policy and provide enough information for us to identify the relevant record. We may ask for additional details to confirm the request and determine whether any legal or operational exception applies. If a request is accepted, we will take the appropriate action within a reasonable period.

Requests are handled through a verification and review process before action is taken.
Data Retention

Retention and Deletion

We retain personal data for as long as needed to respond to inquiries, manage orders, maintain business records, meet security needs, and satisfy legal obligations. When data is no longer required for those purposes, it is deleted or anonymized according to our internal handling process and any applicable legal requirement.

Data is kept only while it serves the purpose for which it was collected.
Policy Updates

Policy Updates

We may update this policy to reflect changes in our data practices, website functions, or legal requirements. When updates are made, the revised version will apply from the date it is posted or otherwise communicated. We encourage you to review the policy periodically so you remain informed about current practices.

This policy may be revised when our practices or legal obligations change.

Privacy Contact

Email contact
feedback@walkcandysupply.click
Telephone contact
+55 11 96608-3245
Postal address
Rua Belo Horizonte, 1, 13177-322, Sumaré
Privacy inquiries

Use the listed channels for questions about this policy or your data handling.